Your Questions, Answered

1. At our Solo Dog Spa, only one dog is in the spa at a time. This creates a calm, safe, and low-stress environment where your dog receives my full, undivided attention. Each appointment is thoughtfully tailored to your dog’s individual needs, with plenty of time for breaks to reduce anxiety, go potty, stretch their legs, relax, and enjoy pet-parent-approved treats. Fresh, clean water is always available, and your dog is never left waiting alone in a kennel — they are cared for and attended to throughout their entire visit.

2. I am professionally educated and certified in dog anatomy, behavior, handling, safety, and Pet First Aid and CPR — all with a focus on grooming. I use this knowledge to reduce stress and provide safer, more personalized care that supports your dog’s overall health and well-being.

3. The spa is thoughtfully designed to reduce anxiety and promote comfort. I use low-decibel tools, gentle handling, calming music, aromatherapy, and premium products to create a peaceful experience. The space accommodates dogs of all ages, sizes, and abilities, with anti-slip padded mats and electronically adjustable tables and tubs that allow for easy, low-entry access—helping your dog move safely and comfortably throughout their appointment.

Every spa service package includes essential wellness care designed to keep your dog happy and healthy — including a bath, blowout, routine coat care, nail trim and buffing, ear cleaning, teeth brushing, sanitary trim and a gentle, tear-free facial massage. During each appointment, I also perform a gentle wellness check, monitoring your dog’s skin, coat, ears, mouth, eyes, and paws for any concerns that may be worth discussing with your veterinarian.

In addition to our core service packages, we offer a Focused Care Collection designed to address acute, seasonal, or specific needs your dog may experience at different stages of life.

For pups who don’t need a full groom, we also offer standalone services, such as nail trims and bang trims.

All of the above.

Yes. From tiny toy breeds to large double-coated dogs, we have experience and equipment to care for all sizes and coat types.

Yes — if you only need nails trimmed, we can schedule a single-service appointment.

Yes. We offer de-shedding treatments, conditioning, paw care, and other services designed for coat and skin health in our Focused Care Collection designed to address acute, seasonal, or specific needs your dog may experience at different stages of life.

You can also find more detailed information on our homepage under the section titled Focused Care Collection.

Absolutely. Bring a photo or description and we’ll work with you to achieve an adorable result that fits your dog.

I lead with patience and work at your dog’s pace. If a dog needs a break we pause, offer water, rest, pet parent approved treats, cuddles, potty breaks and continue when they’re ready. Our one-on-one schedule allows time to meet your dog’s needs without rushing.

Most dogs benefit from grooming every 4–8 weeks, depending on breed, coat type, and lifestyle. Regular grooming keeps them clean, comfortable, and healthy. Contact us to discuss your dog’s specific needs so we can formulate a schedule that works best for you and your pup.

Value comes from one-on-one care in a calm, stress-free environment, expert handling, premium products, and certified knowledge in Pet CPR and dog safety. Your pup leaves happy, healthy, and comfortable, and you get peace of mind.

No. I exclusively use hand drying so I can closely monitor your dog’s comfort, stress levels, and body language. This allows for a safer, calmer experience and ensures your dog is never left unattended during the drying process.

Kenneling is not part of the standard Charlie's Dog Spa experience. I do have a spacious, cozy, custom-designed kennel that may be used briefly and intentionally — such as when I need to step away for a moment or when grooming dogs from the same household who prefer to relax in a kennel while their companion is being groomed.